Shipping policy
Orders placed before 1pm, Monday–Friday leave the same day; later orders leave the next working day.
| Service | Delivery time | Cost |
|---|---|---|
| Standard UK (Royal Mail Tracked 48 / Evri) | 2–3 working days after dispatch | £3.95, free over £35 |
| Express UK (Royal Mail Tracked 24 / DPD) | 1 working day after dispatch | £6.95 |
| Scottish Highlands, Islands, Northern Ireland | 3–5 working days after dispatch | Same prices as above |
Saunas and hot tubs (made to order)
Barrel saunas and wood-fired hot tubs are built to order by our workshop partner and delivered free to mainland UK by pallet on a tail-lift lorry, to the kerbside or the nearest hard-standing. Typical lead time is 4–6 weeks from order; we call you to confirm the specification and book a delivery day. Please tell us about narrow lanes, steep drives or restricted access before ordering. Highlands, islands and Northern Ireland: please email us before ordering so we can confirm access and a delivery date.
Bell tents and catios
Shipped by courier (two-person handling not required; parcels up to ~45 kg). Free delivery, 2–3 working days after dispatch.
We currently deliver to UK addresses only. Every order is tracked; you'll get the tracking link by email when it ships.
Heavier items (kindling splitters, companion sets, kits over 5 kg) travel by courier and may need a signature.
Questions? Email support@repkite.us.