FAQ

Why wear a sauna hat?

Wool insulates. A felt hat keeps your head and hair cooler than the hot air at the top of the sauna, so the top bench feels more comfortable for longer.

Is a kindling splitter safer than an axe?

You don't swing a blade: you tap the log down onto a fixed blade with a mallet, keeping your hands on top of the log. Always follow the instructions and supervise children.

Where should I put a hedgehog house?

In a quiet, shady corner, facing away from prevailing winds, ideally under a hedge or shrubs. Add a handful of dry leaves and leave it alone.

How are saunas and hot tubs delivered?

They are built to order (typically 6–8 weeks) and delivered free to mainland UK by pallet on a tail-lift lorry. We call you to confirm the specification and book a delivery day. See our delivery policy.

Do you deliver outside the UK?

Not yet — UK addresses only.

Who runs Bothy & Burrow?

Bothy & Burrow is a trading name of Repkite LLC, a Wyoming (USA) limited liability company. Email support@repkite.us.

Can I return something?

Yes, within 60 days of delivery. See our returns policy.